UK non-fault accident specialists

Not your fault?
We handle it all.

£0You pay nothing. We recover every cost from the at-fault driver's insurer.

Like-for-like replacement vehicle, free recovery and repair, and an SRA-regulated solicitor — recovered from the at-fault driver's insurer. Zero excess. No claim against your policy.

Already decided?0121 227 8565·WhatsApp

  • SRA-regulated
  • FCA-authorised
  • Manufacturer-approved
  • ICO-registered
An Audi RS3 loaded onto an Octane recovery truck

Live ops

24/7 recovery · Birmingham

On scene

Who we help

Octane represents non-fault drivers only.

We take cases where another driver is responsible for the collision. If liability is clearly yours, going through your own insurer is normally the right path — and we'll tell you that for free.

We can help if…

  • Another driver hit you
  • You were rear-ended or side-impacted
  • Someone pulled out, reversed into you, or jumped a light
  • Your parked car was damaged by another driver

We can't help if…

  • You were at fault for the accident
  • You were uninsured or driving illegally at the time
  • The accident was a single-vehicle incident

Why claims management

Going through your own insurer in a non-fault accident costs you money you shouldn't pay.

Octane is a claims management company. Our job is simple: recover the full cost of your accident from the driver who caused it — not from your premium.

01

Your insurer doesn't work for you

You may pay excess, lose your no-claims bonus, and watch your premium rise.

If you claim through your own insurer in a non-fault accident, you may still pay an excess, lose your no-claims bonus, and see your premium rise. We recover everything from the at-fault insurer instead — so your policy stays untouched.

02

A like-for-like vehicle, the day it happens

Tradesperson with a Transit? Not a two-week Corsa. A true replacement, delivered.

If your car is undrivable, you need a comparable replacement now — not a Vauxhall Corsa for two weeks while you're a tradesperson with a Transit. We arrange a true like-for-like hire vehicle while yours is repaired or written off.

03

Specialist non-fault solicitors

SRA-regulated. No-win-no-fee. Recovered from the other driver's insurer.

We refer your case to SRA-regulated solicitors who only handle road-traffic claims. They pursue your personal-injury, vehicle damage and out-of-pocket expenses on a no-win-no-fee basis — recovered from the other driver's insurer.

04

Free recovery, repair, and storage

Scene to manufacturer-approved bodyshop. Storage covered. No cost to you.

We recover your vehicle from the scene, take it to a manufacturer-approved bodyshop, and cover storage costs while liability is established — all at no cost to you.

How it works

From accident to recovery in four steps.

You never speak to the at-fault insurer — we and your solicitor handle them. We'll keep you updated at every stage.

  1. A black Mercedes-AMG SUV with severe front-end damage in an assessment workshop
    01Intake

    Tell us what happened

    Two-minute intake form or one phone call. We just need the basics: when, where, who, and your vehicle details.

  2. A damaged Mercedes saloon being loaded onto a recovery flatbed at sunrise
    02Approve

    We approve and instruct

    Our team reviews liability and authorises the claim. A regulated solicitor and credit-hire provider are instructed within hours — not days.

  3. An Octane-plated Range Rover Velar, the replacement vehicle delivered to the customer
    03Hire

    Vehicle, repair, recovery sorted

    Replacement vehicle delivered. Your car recovered to an approved bodyshop. Repair scheduled. You stay mobile.

  4. A pristine white Range Rover Sport SVR — the customer back on the road after the claim has been recovered
    04Recover

    We recover everything from the at-fault insurer

    Vehicle damage, hire costs, recovery, storage, personal injury, and out-of-pocket expenses — all pursued from the other driver's insurer. Not your policy.

Non-fault

Specialist focus — we don't take fault claims

0 excess

Nothing for you to pay on an approved claim

£0

Cost to the non-fault driver, ever

24/7

Recovery and intake line

SRA-regulated solicitors

Your claim is handled by our SRA-regulated panel solicitor — chosen because they only work on non-fault road-traffic claims and meet the standard we set for every case we accept. We don't refer cases out to firms we can't vouch for.

FCA-authorised credit-hire partners

Replacement vehicles are supplied under credit-hire agreements with FCA-authorised providers operating to the GTA (General Terms of Agreement) protocol.

Manufacturer-approved repair network

Repairs are carried out at bodyshops approved by your vehicle manufacturer. Genuine parts only. Your warranty is preserved.

GDPR & data-protection compliant

We are registered with the ICO. Your data is processed lawfully under our privacy policy and shared only with the solicitors and providers handling your claim.

Claim value calculator

Curious what your claim is actually worth?

Six questions, sixty seconds. We'll break down vehicle damage, hire-vehicle cost, lost earnings and personal injury — and show you what you'd give up by going through your own insurer.

  • 60 seconds
  • No card
  • Emailed breakdown
  • Banded estimate

Typical non-fault claim

£4,800

to £18,200+ recoverable, depending on damage, hire and injury.

Calculate my claim — 60 seconds

FAQ

Straight answers.

Nothing. We recover all costs — vehicle damage, hire, recovery, repair, personal injury — from the at-fault driver's insurer. There is no excess, no fee, and no charge for any service we provide.

Had a non-fault accident?
Start your claim.

It takes about two minutes. We'll review your case and call you back the same day. No upfront cost, no obligation.